service

Maintenance & Support

overview

Where development ends, maintenance begins.

When it comes to maintenance, companies have two options. a) Hire an in-house team b) Outsource a team of experts and free up the in-house team for more important tasks.

At Biyosoft, our basic idea behind providing maintenance services is to enable you to focus on what is most important and leave the junk work for us. Our dedicated software maintenance professionals with years of experience in building and maintaining complex software applications can take care of everything for you.

Whether it is installation, compatibility with the third-party, regular support, upgrade or improvement, we offer much help in generating maximum ROI (return on investment efficiently and dedicatedly.

Get 1st-degree, 2nd-degree, and 3rd-degree support.

Our team fits seamlessly into your system. We get to know your software, your team, and your organization inside out and provide support at any and every instance you might need it. For your in-house team members, talking to our team is just like communicating with their own colleagues. We talk to your team and devise the right plan to troubleshoot the product, bug fixing, and testing to ensure the pain-free performance of your software.

Hire a dedicated resource or sign a contract for ongoing support, either way, we are good.

Our maintenance services include:

  • Application monitoring
  • Upgradation
  • Bug tracking and debugging
  • Documentation and maintenance
  • Comprehensive end-user support
  • Offshore product maintenance
  • Direct access to seasoned engineers
  • Guaranteed timely response to all inquiries
  • Website backend maintenance
  • Hosting maintenance